Tenants Guide

Do I pay any fees to the Agent?
You will not pay any fees. This service to tenants is completely FREE

What money do I need to find at the beginning?
Normally at least a month’s rent in advance and the equivalent of a month to six weeks’ rent to be held as a deposit against damage.

What information will I need to supply?
The addresses of referees for the agent to write and confirm your ability to meet the rental commitment. These will normally include your bank or building society, employer, previous landlords, or for some, your solicitor and/or accountant.

What are my responsibilities?
These should be clearly set out in your tenancy agreement, which you should read carefully before you sign. If in doubt, ask your landlord.

What is a tenancy agreement?
It is a legally binding document between you and the landlord, applicable only to you and the property you are renting, that states the amount of rent, the length of the tenancy, your rights and responsibilities. Your agreement will most probably be an Assured or an Assured Shorthold tenancy under the Housing Act 1988. For bona fide companies and/or rental values over £25000 a year, the agreement will be drawn up under contract law.

How long does it all take?
Normally, about ten working days to take up and confirm references, clear your cheque covering the first rent period and the deposit, arrange for inventories and the transfer of utility accounts into your name. No professional agent should allow you possession before all this has been done.

How long is a typical let?
Most agents require it to be a minimum if six months and rarely write a tenancy agreement for longer than a year.

But...
What happens if I want to stay on or leave early?
Tenancies are frequently renewed and agents often agree the terms for renewal at the beginning and include them in the tenancy agreement. If you’re likely to leave before the end of the original term agreed, you must negotiate break clauses to be written into the agreement. If not, you will remain responsible for the rent until the end of the term agreed, unless a new and satisfactory tenant can be found.

What else do I have to pay for?
The tenant usually pays the utility bills such as gas, electricity, water and telephone during the course of the tenancy, TV. licence, etc; and the Council Tax applicable to the property.

What must I do at the end of a tenancy?
Ensure you fulfil your obligations stated in the tenancy agreement to leave the property in the condition it was in at the start, or deductions will be made from your deposit. These will include thorough cleaning and all linen, used or not, freshly laundered. If you have moved furniture, return it to where you found it at the time of the inventory.

How do I get my deposit back?
After an inventory check and condition inspection, provided there are no missing items or damage, your deposit should be returned shortly after you leave the property. You cannot set your deposit against the last rent payment due.

Holding Deposits - usually a nominal amount — can be required when you make an offer on a property. If, for any reason, you decide not to go ahead by an agreed date, the holding deposit or part of it will be retained against administrative costs already incurred.